Effective Date: January 1, 2026
Durawear Glove & Safety Co., Inc. (“Durawear,” “we,” “us,” or “our”) values your privacy. We understand that you care about how your personal information is used, and we appreciate your trust that we will handle it carefully and responsibly.
This Privacy Policy explains what information we collect when you visit or use our website (the “Site”), how we use that information, and the measures we take to protect it. Your access to and use of the Site is subject to our Terms and Conditions of Use, which this Privacy Policy is incorporated into and made a part of.
By using the Site, you consent to the collection and use of information as described in this Privacy Policy. If we update this Privacy Policy, we will post the revised version on this page. Changes apply only to information collected after the effective date of the revision.
1. Information We Collect
We may collect and retain information from you when you visit the Site, register for an account, place an order, respond to communications, or participate in other Site features.
Information You Provide to Us
When registering or placing an order, we may collect:
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Name
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Email address
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Mailing address
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Phone number
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Payment information
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Other information you voluntarily provide
You may browse the Site without providing personal information, but certain features and services may not be available.
Automatic Information
We automatically collect certain technical information when you interact with the Site, including:
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IP address
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Browser type
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Device identifiers
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Session identifiers
Like many websites, we use cookies and similar technologies to enhance your experience. See Section 7 below for details.
Information from Other Sources
We may receive updated address or delivery information from shipping providers or other third parties to help us complete orders and improve customer service.
2. SMS Privacy Policy
This section applies specifically to SMS communications.
By opting in to receive SMS messages via a web form or other method, you consent to receive text messages from Durawear Glove & Safety Co., Inc.
Message frequency may vary. Message and data rates may apply.
Information Collected via SMS
We may collect:
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Your mobile phone number
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Your consent to receive SMS messages
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Message interaction data (e.g., delivery confirmations, opt-out requests)
We do not collect sensitive personal information through our SMS program.
How We Use SMS Information
SMS information is used to:
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Send transactional or informational messages
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Respond to customer service inquiries
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Send marketing or promotional messages (only if you have explicitly opted in)
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Comply with legal and regulatory requirements
SMS consent is not shared with third parties and is not a condition of purchase.
Opt-Out & Help
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Reply STOP to opt out at any time
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Reply HELP for assistance
See our full Privacy Policy at:
https://www.durawear.com/privacy-policy/
3. How We Use Your Information
We use the information we collect to:
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Personalize your experience on the Site
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Process transactions and fulfill orders
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Respond to customer service requests
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Communicate with you regarding orders, services, or promotions
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Administer promotions, surveys, or Site features
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Improve the Site, products, and services
4. Disclosure of Information
Information about our customers is an important part of our business. We do not sell, trade, or rent your personal information to outside parties.
5. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to:
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Track Site traffic and usage patterns
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Understand user preferences
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Improve Site functionality and performance
Cookies do not access information stored on your device beyond what you provide. You can control cookies through your browser settings. Disabling cookies may limit certain Site features.
6. Do Not Track Signals
Because there is no universally accepted standard for responding to “Do Not Track” (DNT) browser signals, we do not currently alter our Site practices based on such signals.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You are responsible for protecting your login credentials and ensuring you log out after using shared devices.
8. Accessing & Updating Information
You may correct or update your personal information by:
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Updating your account profile
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Contacting us at customerservice@durawear.com
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Writing to:
Durawear Glove & Safety Co., Inc.
1131 State Route 12
Frenchtown, NJ 08825
9. Third-Party Links
This Privacy Policy applies only to information collected by our Site. We may include links to third-party websites for convenience. These sites have independent privacy policies, and we are not responsible for their content or practices.
10. Online Policy Only
This Privacy Policy applies only to information collected online through the Site and does not apply to information collected offline.
11. International Users
The Site is operated in the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States. By using the Site, you consent to this transfer.
12. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect, use, or disclose personal information from children under 13 years of age.
In the event that we learn we have inadvertently collected personal information from a child under 13, we will take reasonable steps to promptly delete such information from our records.
If you are a parent or legal guardian and believe that your child has provided personal information to us, please contact us at admin@durawear.com with the subject line “Request for Child Information Removal”, and include the child’s name and the information you believe was submitted. We will make reasonable efforts to remove the information in accordance with applicable law.
13. Questions & Contact Information
If you have questions or concerns about this Privacy Policy, please contact:
Email: admin@durawear.com
Mail:
Durawear Glove & Safety Co., Inc.
1131 State Route 12
Frenchtown, NJ 08825